Identity Verification & AML Policy

Last updated 10 Nov 2026 · Operated by [Registered business name] (trading as Rivernet)

We verify every freelancer before they can sell or be paid, screen them against sanctions and proscribed-persons lists, watch for misuse of the platform, and keep records as anti-money-laundering rules require.

1. Why we verify identity

[Registered business name] collects payments from clients and pays freelancers through our payment provider. To prevent fraud, money laundering and terrorist financing, to comply with Pakistani law and our payment provider’s requirements, and to keep the marketplace safe, we must know who receives money through Rivernet.

2. What we verify

Full legal name, CNIC number, date of birth (18+), residential address, city and mobile number.
Photos of the CNIC (front and back) and a selfie of the person holding the same CNIC.
That each payout account (wallet or IBAN) is in the freelancer’s own name, using the account title reported by the bank or wallet.
That the same CNIC isn’t used on more than one account.

Clients don’t need to complete identity checks to hire, but we may ask a client to verify their identity for large or unusual payments or after a payment reversal.

3. Screening

We check every freelancer’s name and CNIC against a screening list maintained by our staff, which includes the United Nations Security Council consolidated sanctions list and Pakistan’s lists of proscribed persons, plus any entries our compliance team adds. When the lists change we re-screen existing freelancers. A possible match is reviewed by a person; we do not decide automatically.

4. Ongoing monitoring

We look for signs of someone paying themselves through the marketplace (for example shared devices, phone numbers, payout accounts or payment accounts between client and freelancer), unusually fast or large activity, and attempts to move payment off the platform.
When something needs review we may hold a payment, pause withdrawals or freeze a wallet until our team has looked at it.
Where the law requires, our compliance officer may report suspicious transactions to the Financial Monitoring Unit (FMU). We are not allowed to tell anyone that a report was made.

5. How we protect your documents

Identity documents, CNIC numbers and payout account numbers are encrypted at rest and stored outside the website’s public folders.
Only authorised staff can open them, for verification, disputes, fraud investigations or legal requests. Every view is logged.
Our payment provider receives the payout details it needs to send each payout (account, account title, mobile number and, for JazzCash payouts, the CNIC).

6. Record keeping

We keep identity records, payout records, contracts and transaction records for at least 5 years after our relationship with you ends (and longer if an investigation or legal requirement applies), even if you delete your account. After that they are securely deleted.

7. Your rights

You can see the status of your identity check in your account, ask what we hold about you, and ask us to correct it. If we reject a check we tell you why where the law allows. See our Privacy Policy. Questions: [email protected].

Questions about this policy? Email [email protected] or write to [Registered business name], [Registered office address], [City], Pakistan.